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Legal Notice and Privacy Police

Grupo Azkoyen | Legal Notice and Privacy Police
artículo Azkoyen
22 Feb 2018

GENERAL TERMS AND CONDITIONS OF USE OF AZKOYEN.COM WEBSITE

In compliance with Law 34/2002, of 11 July, Information Society Services and Electronic Commerce (hereinafter LSSI), we hereby inform you that AZKOYEN S.A., a company registered at the Companies Registry of Navarra, under General volume 327, 174 of section 3 of the Book of Companies, page19, sheet 3378, holder of Tax Identification Number A-31065618, domiciled at Avda. San Silvestre s/n, 31350, Peralta (Navarra-Spain), is the owner of the website www.azkoyen.com.

These general terms and conditions of use of “azkoyen.com” regulate the surfing through the site.

AZKOYEN, S.A. is authorised to modify these general terms and conditions of use at any time and without the need for prior notice. The above provision will not affect the specific contracting terms and conditions of the product or services contracted by validly registered users.

These terms and conditions of general use will be applied to both the surfing with exclusively informative purpose and, in its case, to the surfing that includes hiring of products or services; however, in the latter case, the specific conditions for contracting products or services that must be expressly accepted shall also be applied.

Intellectual and industrial property.- All content displayed on the website “azkoyen.com” and especially, designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings or any other signs susceptible to industrial and commercial use are subject to intellectual and industrial property rights of AZKOYEN, S.A. or, where applicable, of third-party owners who have duly authorised their inclusion on the website.

Under no circumstances shall it be understood that any license or waiver, transfer, total or partial assignment of said rights is granted or any right or expectation of right is conferred, and especially, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of Azkoyen, S.A. or of the corresponding holders.

Only the setting of links to the home page of the website “azkoyen.com” is authorised.

Exemption of guarantees and responsibility.- Access to “azkoyen.com” website may be occasionally suspended or restricted to allow repairs, maintenance or the introduction of new facilities or services. AZKOYEN, S.A. will make reasonable efforts to limit the frequency and duration of said suspension or restriction. However, it may suspend, withdraw or partially or totally cancel the contents and services not subject to specific contracting at any time and without the need for prior notice. The above provision shall not affect those services specifically contracted by registered users and that will be governed by their corresponding contractual terms and conditions.

The Internet connection required to access the service is not in any case provided by AZKOYEN, S.A. Users are hereby informed that communications through open networks are not secure and that it is the user’s responsibility to adopt all appropriate technical measures to reasonably control these risks and prevent damage to their equipment, loss of data and theft of confidential information. To this end, updated malware detection systems must be kept, as well as updated security patches of the corresponding browsers used. For more information, contact your Internet Access Service Provider.

AZKOYEN, S.A. shall not be liable for the damages that may arise from, without limitation: (i) Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the Users’ computers and computer equipment, motivated by causes not attributable to AZKOYEN, S.A., which prevent or delay the provision of services or surfing through the system; (ii) Delays or blockages in use caused by deficiencies or overloads of the Internet or in other electronic systems; (iii) That may be caused by third parties through intrusions not attributable to AZKOYEN, S.A..; (iv) Impossibility to provide the service or allow access for reasons not attributable AZKOYEN, S.A., either due to the user, third parties, or in cases of force majeure.

The links contained on this website may be directed to third-party websites. AZKOYEN, S.A. shall not assume any responsibility derived from the connection, contents, information or services that may appear on said sites, which shall have an exclusively informative nature and which in no case imply any relationship between AZKOYEN, S.A. and the persons or entities holding such content or owners of the sites where they are located.

Personal data protection policy. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (hereinafter GDPR), we hereby inform you that the personal data provided when completing and sending forms published on this website will be added to the files that make up the registry of activities of the responsible party for their treatment at AZKOYEN, S.A., holder of Tax Identification Number A-31065618, and a registered office at Avda. San Silvestre s/n, 31350, Peralta (Navarra-Spain). These personal data will be treated with legal basis in Section 6.1 of Regulation (EU) 2016/679, with the following purposes:

  1. Management of user information requests (Section 6.1 a) GDPR)
  2. Management of candidacies for job offers (Section 6.1 a) GDPR)
  3. Reception, retention and treatment of claims (Section 6.1 c) GDPR)
  4. Sending of promotional and, in general, commercial information related to products and/or services supplied or provided by AZKOYEN, S.A. or by any of the companies of Azkoyen Group, in accordance with current legislation (Art. 1 a) and f) GDPR), or of any of the Azkoyen Group companies, if you have given your express consent to do so (Article 6.1 a) GDPR),

The processing of the personal data provided will be carried out following the necessary technical and organizational measures to avoid the loss, wrong use, alteration and unauthorised access to them, taking into account the state of the technology, the nature of the data and the risk analysis carried out.

AZKOYEN, S.A. will only communicate your personal data to:

  • Third parties, bodies and public institutions of the General State Administration, of the Autonomous Administrations and Local Governments, including the jurisdictional bodies that are legally obliged to provide such data.
  • External service providers, such as hosting service providers, IT maintenance providers, consultancies, agencies, and other auxiliary companies rendering their services to AZKOYEN, S.A. that treat your data strictly following the instructions of this entity and under its responsibility.
  • Other companies of the Azkoyen Group.

Your personal data will be transferred to our official distributor closest to your home for its proper management under the contractual agreements of our products and services.

Personal data obtained through the contact form for the request for further information will be kept only for the time necessary to address any forwarded requests. Personal data obtained through the whistle-blowing channel will be kept for the time necessary to process and resolve such claim. Personal data that we collect following the reception of your CV will be kept for the time necessary so as to carry out staff recruitment procedures and for a maximum of one year after the selection process. In the event that you have given your express consent to receive commercial information, your data will be kept until the moment you express your desire to revoke this consent.

Mandatory information used during the completion of each form are identified as with the “*” character. The refusal to provide such information will prevent any communication with the user and, where appropriate, the inability to provide any information and/or technical assistance whenever requested.

If you wish to revoke this consent or exercise the rights of access, rectification, cancellation, deletion, opposition, limitation and portability, please send a written request to the following postal address: Avenida San Silvestre, s/n. C.P. 31350 Peralta (Navarra-España).

The request must include: name and surname of the interested party; copy of the National Identity Document, passport or other valid identification document of the interested party and, where appropriate, of their representative, as well as the capacity of the representative; domicile for notices and specification of the purpose of the request.

In the event that the interested party considers that the above rights have not been met in accordance with current legislation, he/she may submit the corresponding claim for protection of rights before the Spanish Agency for Data Protection.

The user undertakes to inform AZKOYEN, S.A. of any changes occurring to the provided information. To advise of any such change, you can send an email to the following address: responsableseguridad@azkoyen.com.

Policy of use of the complaints channel.- The complaint channel aims to the reception, retention and treatment of complaints with regard to irregularities or non-compliance of regulations conducted by employees or companies.

This is a confidential communication channel open to employees, customers, suppliers, shareholders, etc., linked to Azkoyen Group, the Audit Committee and the Company’s Management.

Scope of complaints

Any possible irregularity or non-compliance related to bad financial, accounting, commercial or regulatory compliance practices conducted by employees or companies of the Group may be reported.

Communication of the complaint

Communications will be made from Azkoyen Group website, by completing the attached form which has been created for this purpose, that will be submitted to the Azkoyen Group’s Channel of complaints.

Complaints will be received by members of the Support Unit, the Audit Committee and Human Resources Management of Azkoyen Group.

Content of the complaint

The complaints received must contain the necessary data to carry out the analysis of the reported facts. Thus, communications received must meet at least the following requirements:

  • Clear and detailed exposition of the facts.
  • Identification of the Company or Business Division in which they occur.
  • Complainant’s name and contact information and their relationship with the Group to facilitate the analysis and follow-up of the complaint.
  • Identification of the people involved with the reported behaviour or with knowledge thereof.
  • Moment in which the event occurred or has been occurring.
  • Quantification, where possible, of the impact of the allegation on the financial statements.
  • Provision of documents, files or other information deemed relevant for the evaluation and resolution of the complaint, if deemed necessary.

 

Applicable law and jurisdiction.- The terms and conditions that govern this website and all the relationships that may arise are safeguarded by the Spanish legislation.

Any dispute that may arise from the access or use of this website shall be subject to the exclusive jurisdiction of the courts of Pamplona (Navarra – Spain).”