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AZKOYEN (IBEX 35) 0 (0%)

Corporate social responsability

Grupo Azkoyen | Corporate social responsability


We are a Group that works towards business excellence and that actively promotes compliance with national and international norms and recommendations related to the different aspects or dimensions of our economic activities.

Quality in what we do, transparency in what we report and respect, both for the people and the environment, are the keys to understand our vision in the context of corporate social responsibility.


Quality as an essential part of our organisational culture

Quality needs to be understood not only as it relates to the excellence of our products but also to excellence in our management systems and as the key to the culture of our organization. For this reason we understand as a fundamental requirement our ISO certifications and as a necessity our focus on the EFQM management system.


Transparency as a key contributor to confidence in our organization

As a company quoted on the Madrid stock market the Azkoyen Group rigorously applies the CNMV regulations on financial information and transparency as well as the recommendations on good corporate government as set out by the same entity.


Respect as a commitment of our organization to people and the environment

In addition to the importance we place on the maintenance of our ethical code, we have systematically implemented and maintained the standards OHSAS (Risk Prevention at Work) and ISO 14000 (Management of Environmental Risks) throughout the organisation.

Introduction to the Whistleblowing Channel and Code of Ethics

Within the framework of the new regulatory requirements, Azkoyen Group is developing a series of actions leading to the effective implementation of the project in terms of Corporate Defense and on the basis of compliance or regulatory compliance.

For this reason, Azkoyen Group has anti-corruption and fraud policies and a Code of Ethics and Conduct that, through its values and basic principles, defines the behaviour guidelines that make the company a prestigious reference in all its areas of action and geographical places where it interacts.

Additionally, it has not only developed a policy in a specific way, but has also audited and adapted its internal controls, as well as reinforcing its structures to guarantee regulatory compliance. In this way, both the Audit Committee and the recently created and implemented Support Unit, aim to guarantee not only the supervision of the operation and compliance with the Group’s criminal prevention model, but also promote the ethical behaviour of the Group. employees and monitors compliance with current legislation, applicable to the Azkoyen Group‘s activities, and the internal regulations of the organization.

Acting with integrity is more than protecting the image and reputation of the company, it is also keeping a place where everyone is proud to work.

The position of leadership and the prestige and reputation of Azkoyen Group are the result of many years of effort and work of each and every one of those who make up the company. However, the truth is that the inappropriate behaviour of a single employee can damage their image and reputation at any time. For this reason, Azkoyen Group is actively working to prevent and avoid this possibility.

Thus, and among other issues, it is required that all employees and collaborators acting on behalf of and on behalf of Azkoyen Group, act following and respecting at all times (i) the current legislation, (ii) the Code of Ethics and Conduct and (iii) internal policies and procedures. The cooperation of all employees when detecting possible irregular behaviours is also of great importance in this prevention work.

In this sense, the current legislation (and especially the current Penal Code, after its reform of 2010 and 2015, and Circular 1/2016, of January 22 of the State Attorney General) reinforces the need for companies have “criminal risk prevention models”; that is, with systems and control mechanisms that allow it to prevent, detect and react to the risk of committing a crime in a company – and to its benefit – by any of its members.

And for the effectiveness of these prevention models, the so-called “Whistleblower Channel” plays a fundamental role, channel that, in line with the ethical and compliance culture existing in the Azkoyen Group, allows its members to report possible risks and breaches.

The Whistleblower Channel is aimed at all professionals (as established below) of all companies that form Azkoyen Group that have or may have knowledge of an irregularity committed by any other worker, manager or counsellor, as well as customers and suppliers.

All employees, executives, members of the Board of Directors or external collaborators of the Azkoyen Group subject to its authority who have committed any irregularity or conduct of those foreseen in the objective scope that follows, may be the object of denunciation.”

Whistleblower Channel

Complaint communication form


The objective of the whistleblower channel is the reception, retention and treatment of complaints about irregularities or breaches of the regulations, committed by employees or companies.

It is a confidential communication channel open to employees, customers, suppliers, shareholders, etc., linked to the Azkoyen Group, the Audit Committee and the Company’s Management.

Scope of complaints

Any possible irregularity or non-compliance related to bad financial, accounting, commercial or regulatory compliance practices committed by employees or companies of the Azkoyen Group may be reported.

Communication of the complaint

The communication will be made from the Azkoyen Group website, by completing the attached form that will be sent to the Azkoyen Group’s Whistle-blower Channel.

Complaints will be received by the members of the Support Unit, the Audit and Human Resources Management Committee of Azkoyen Group

Content of the complaint

The complaints received must contain the necessary data to carry out the analysis of the reported facts. Thus, the received communications must meet at least the following requirements:

  • Clear and detailed exposition of the facts.
  • Identification of the Company or Business Division in which they took place.
  • Name and contact information of the complainant and his relationship with the Azkoyen Group to facilitate the analysis and follow-up of the complaint.
  • Identification of the people involved with the denounced behaviour or with knowledge of it.
  • Moment in which the event occurred or has been occurring.
  • Quantification, whenever possible, of the impact of the denounced event on the financial statements.
  • Provide, if deemed necessary, documents, files or other information deemed relevant for the evaluation and resolution of the complaint.


Whistleblower Channel

Crime of public corruption.
Crime of corruption in business.
Crime of fraud.
Crime of punishable insolvency/frustration of execution.
Crimes related to computer damage.
Crimes related to intellectual and industrial property.
Crimes regarding business secret.
Crimes against personal and family privacy.
Crime of fraud against the Public Treasury.
Crimes relating to non-compliance and falsification of accounting obligations.
Crime of fraud against Social Security.
Crime of subsidy fraud.
Crime of fraud to the General Budgets of the EU.
Crimes against natural resources and the environment.
Crime of deceptive advertising.
Crime of money laundering and financing of terrorism.
Crime related to smuggling.
Crimes of risks caused by explosives and other agents
Crime related to stock markets.
Crimes against the rights of foreign citizens.
Crimes against public health.
Crime related to price fixing.
Crime related to fraudulent billing.
Crime of counterfeiting of currency and stamped effects.
Crime of alteration of prices in contests and public auctions.
Crimes against workers rights.
Crime of refusal to the inspection activity.
I declare that this communication was made in good faith and that, except for error or involuntary omission, the information provided is true. In the same way, I declare that I know the treatment that may be given to the data included in this communication and the content of the "Policy for Using the Whistle-blower Channel."
The interested party expressly accepts the general conditions of use of the website
The interested party expressly accepts the information clause for the complaint form